The cleaning industry is going through a tech revolution, changing how cleaning businesses operate and deliver services. 

New tools, from automation to the Internet of Things (IoT), improve processes and customer satisfaction. These tools help cleaning companies tackle long-standing challenges such as high operational costs, workforce management, and consistent service quality.

Discover the top tech trends shaping the cleaning industry in 2025 in this guide.

Being ahead of the curve with new tools is essential for businesses that want to stay competitive, reduce costs, and improve operational efficiency. Embracing new technologies gives cleaning companies the optimization tools to thrive in a rapidly changing market and meet customer demands with precision and professionalism.

1. Automation is redefining cleaning processes

Automation is changing how we clean by introducing new tools like robotic vacuum cleaners and automated cleaning machines. These tools eliminate manual labor for repetitive tasks, allowing cleaning staff to focus on more complex tasks. 

When customer satisfaction and building repeat business depend on consistent, high-quality service delivery, automation can help.

Some recent automation in the cleaning industry includes:

• Robotic vacuum cleaners that autonomously clean floors in homes, offices, and commercial spaces, providing consistent professional cleaning results and freeing up resources elsewhere.

• Automated floor scrubbers with real-time navigation are ideal for cleaning large facilities like airports and shopping malls while minimizing labor costs.

Automation benefits include:

• Reduced labor costs from assigning repetitive cleaning tasks to automated tools that require minimal human intervention.

• Consistent service delivery from uniform results and minimal errors, as machines deliver uniform results with minimal errors, typically caused by understaffing, fatigue, or human oversight.

• Time savings as automation speeds up cleaning tasks and allows businesses to clean more areas in less time.

For example, implementing robotic vacuum cleaners during off-peak hours ensures the facility is clean by the start of the day. Automated scrubbers can clean large commercial spaces efficiently and meet hygiene standards without needing large cleaning teams.

By embracing automation in their cleaning operations, businesses can reduce costs, streamline workflows, and increase customer satisfaction.

2. The IoT is driving smarter cleaning solutions

The Internet of Things (IoT) is changing cleaning operations by allowing real-time monitoring, responsive resource management, and device data notifications. 

IoT-enabled devices, such as smart dispensers and sensors for cleaning supplies, give businesses valuable insights into optimizing their operations and reducing waste. 

IoT devices collect and monitor data autonomously and efficiently.

Some popular IoT cleaning tools on the market today:

• Smart dispensers: These devices distribute set amounts of product, monitor cleaning supply usage, and automate re-ordering of products, so you never run out.

• Sensors in cleaning equipment: IoT sensors track wear and tear and alert teams when maintenance or replacement is needed to prevent downtime.

• Smart bins: IoT devices track how full trash receptacles are to unlock new efficiency in trash collection and labor cost savings by only emptying containers when necessary.

IoT is transforming many industries, making operations more efficient and solving problems in areas like surveillance and remote health monitoring.

Some of the benefits of implementing IoT-enabled cleaning solutions include:

• Optimized resource usage with IoT tools to monitor and manage consumables in real time.

• Improved efficiency with faster decision-making fueled by automated data collection and analysis.

• Enhanced customer satisfaction by delivering a higher level of service by maintaining supply levels and responding to real-time needs.

For example, smart dispenser sensors help janitorial services keep restrooms fully stocked without unnecessary inspections. IoT trash receptacles ensure that trash cans never overflow, but teams don’t waste time and supplies emptying trash that isn’t full.

As technology advances, cleaning businesses that use these tools will be ahead of the game by being more efficient, reducing costs, and delivering better service.

3. AI is enhancing customer service and scheduling

Artificial intelligence (AI) is changing cleaning operations by simplifying scheduling and optimizing routes and customer interactions. Businesses can now use AI-powered tools to automate complex tasks, save time, and offer cutting-edge commercial cleaning services. 

Some of the places AI is revolutionizing the cleaning industry include:

• Route optimization: AI calculates the best routes for cleaning teams, reducing travel time and fuel costs for commercial cleaning companies.

• Automated scheduling: AI generates and adjusts schedules to ensure optimal resource allocation while saving on labor costs.

• Chatbot customer support: Intelligent chatbots handle customer queries, schedule services, provide updates, provide instant support, and reduce wait times.

AI cleaning benefits include:

• Time savings through automated scheduling and routing, freeing your operations team to focus on developing and implementing growth strategies.

• Improved customer satisfaction by using Chatbots to respond quickly and accurately to customer queries and book jobs.

• Optimized resource usage through AI to assign cleaning staff to the jobs and routes ideally suited to their experience, team size, and equipment.

For example, cleaning companies can use AI-powered scheduling software to assign jobs based on staff availability, location, and skill set. Chatbots in customer management systems can answer customer queries about services and availability, enabling seamless communication.

AI enables cleaning businesses to be more efficient and deliver a more personal and reliable customer experience.

4. Mobile apps are empowering cleaning crews

Mobile apps are changing cleaning operations by providing task management and real-time updates. These apps allow cleaning teams to stay informed, track progress, and communicate efficiently.

The Aspire Mobile app integrates with the cloud-based software platform and empowers cleaning teams with the following features:

• Task management: Assign and monitor tasks in individual work tickets, track job status, and set deadlines.

• Real-time updates: Send push notifications to teams with updates including schedule changes, customer feedback, or urgent tasks.

• On-site reporting tools: Staff can upload photos, submit reports, and update task status from the field.

• Labor tracking: Use geo-fenced clock-in/clock-out to assign labor hours to individual work tickets for accurate job cost tracking and payroll data. 

Mobile app benefits include:

• Improved accountability and transparency by empowering cleaning staff to log their work and managers to track completed tasks.

• Simplified, in-platform communication with no more texting; receive updates, share reports, and communicate issues in real-time without misunderstandings.

• Improves workflow: Apps simplify task allocation and ensure timely completion, reducing cleaning inefficiencies.

For example, apps with GPS tracking can track crew locations and optimize schedules based on proximity. On-site reporting tools help cleaning companies keep detailed records of completed work and improve customer satisfaction.

Using mobile apps in their operations, cleaning businesses can keep teams organized, connected, and efficient, with better service and operational efficiency.

5. Green technology is reshaping the industry

Green technology is changing the cleaning industry by introducing eco-friendly solutions, such as chemical-free and energy-efficient equipment. These solutions help cleaning businesses meet their sustainability goals and deliver outstanding results.

Examples of green cleaning technology:

• Chemical-free cleaning solutions, such as electrolyzed water systems, clean without harsh chemicals and are safe for the environment and cleaning staff.

• Energy-efficient machines such as low-energy vacuum cleaners, sprayers, and automated floor scrubbers reduce energy consumption, operational costs, and environmental impact.

• Waste reduction systems, including smart dispensers, reduce resource usage and cut down on excess product waste.

Green technology benefits include:

• Attracts environmentally aware customers who prioritize sustainability and choose eco-friendly cleaning companies.

• Reduces waste through efficient resource management to prevent the overuse of cleaning products and minimize environmental damage.

• Boosts brand reputation by showing a commitment to sustainability that helps cleaning companies stand out in a crowded market.

For example, cleaning companies that use chemical-free solutions can target customers who are concerned about air quality and residue. Energy-efficient machines save costs and are environmentally responsible.

Incorporating green technology meets the growing customer demand for eco-friendly cleaning services and supports long-term business sustainability by reducing costs and the environmental footprint.

6. Data-driven insights are improving decision-making

Data-driven insights are changing cleaning businesses by providing actionable analytics for staffing, resource planning, and workflow optimization. These insights empower business owners to make informed decisions that improve efficiency and profitability. Industrial IoT devices help gather and analyze data for cleaning operations to optimize processes further.

Examples of data-driven tools in the cleaning industry:

• Predictive analytics: Forecasts demand for cleaning services, better resource allocation, and workforce planning.

• Performance metrics: Tracks task completion rates and customer satisfaction to measure operational success.

• Resource management software: Monitors cleaning supplies inventory, no overstocking or stockouts.

Benefits of data-driven insights include:

• Identify inefficiencies and optimize resource allocation to reduce costs and increase profits.

• Real-time data gives managers better operational control to monitor and adjust.

• Analyze feedback and service patterns to serve customers better.

For example, predictive analytics can help commercial cleaning businesses schedule staff during peak hours and avoid overstaffing and understaffing: resource management software tracks cleaning supplies like mops and sprayers, so there’s no overstocking, and businesses are still ready for upcoming jobs.

Using data-driven insights, cleaning companies can get ahead of the competition and make strategic decisions to improve efficiency, cost savings, and long-term growth.

Why is staying up to date with technology essential for success?

Keeping up with technology is key for cleaning businesses to stay competitive and meet changing customer demands. 

With the pace of change in the commercial cleaning industry, old methods can be inefficient and lead to missed opportunities. Smart devices that connect to the Internet of Things (IoT) can help improve cleaning operations by increasing efficiency and convenience.

Why staying up to date matters

1. The cleaning industry is competitive, and businesses using traditional methods will struggle to keep up with tech-savvy competitors.

2. Tech-savvy customers want efficient, modern cleaning services with real-time updates and customized solutions.

Benefits of remaining up-to-date

1. Efficiency

2. Automation and AI simplify workflows and reduce manual tasks.

3. IoT devices monitor and optimize cleaning operations in real time.

4. Cost savings

5. Advanced tools reduce waste by optimizing resource usage and avoiding overstocking.

6. Smart scheduling and route optimization reduce labor and fuel costs.

7. Better customer satisfaction

   • Faster response times and customized services meet customer needs.

   • Data-driven insights help proactive problem-solving and increase retention rates.

How residential cleaning services can get ahead

• Stay informed: Research industry trends, read case studies, and attend trade shows to find new cleaning technologies.

• Collaborate: Work with software providers and innovators to adopt tools like Aspire’s cleaning business software that simplify operations and grow your business.

• Adapt: Promote a culture of continuous improvement by adopting new tools and training your staff to use them effectively.

By staying current with new cleaning technologies, you can improve efficiency, reduce costs, deliver a better customer experience, and succeed in a competitive industry.

How Aspire can help cleaning businesses adopt technology

Aspire’s cleaning business software has all the features to simplify operations and grow your business. With advanced tools like scheduling, invoicing, and reporting, Aspire helps cleaning service contractors adopt technology and optimize their processes. 

Aspire features

• Scheduling software: Aspire simplifies cleaning schedules by assigning tasks based on crew size and skill to maximize efficiency and eliminate scheduling conflicts.

• Invoicing and billing: Automated invoicing and online payment processing eliminate time-consuming manual processes that are also prone to errors.

• Reporting: Get real-time visibility into key performance metrics to make informed decisions and track progress.

For cleaning businesses

• Automating time-consuming tasks like scheduling and invoicing allows teams to focus on delivering excellent cleaning services.

• Aspire’s integrations optimize resource usage and reduce waste and unnecessary expenses.

• Real-time updates and data-driven insights help cleaning companies make responsive management decisions to safeguard profitability and improve service delivery.

Aspire gives cleaning businesses the tools to adopt new technology, simplify workflows, and grow sustainably.

Back to you

Technology is changing the cleaning industry, with automation, IoT, AI, and green innovations to simplify operations and services. Staying current with these changes helps cleaning businesses save time, reduce costs, and improve customer satisfaction.

Aspire’s all-in-one cleaning business software helps businesses adopt these changes. With scheduling, invoicing, and robust integrations, Aspire empowers limitless growth.

Ready to take the next step?

Learn more about how Aspire can help your business thrive in a competitive industry. Explore our blog for tips on growing your cleaning business or check out our resources for actionable insights.

Optimizing your operations and delivering the exceptional service your clients expect is now even easier; book a free demo with Aspire to see how.