Landscape CRM Software

Customer relationship management (CRM) refers to the processes, tools, and methods that a company uses to support potential and current client interactions.

Aspire’s end-to-end business management software provides a host of CRM tools for the entire customer lifecycle.

The comprehensive framework includes all the people and properties that populate the software, such as:

• Prospects

• Current and past customers

• Employees

• Commercial and residential locations

The digital platform keeps minute records of every action taken in the system. Users can open a property’s history and see won and lost bids, current contracts, and invoicing.

This streamlined functionality does more than just record customer data. Growing businesses will get support for applying best practices, improving service, and driving up revenue using a CRM.

You may not know the limitations of using a spreadsheet to manage customer data until you switch to landscape business software. You can drive new revenue from every customer relationship with the right platform. 

Aspire transforms the way users handle their customer interactions, delivering benefits such as

• Notifications to empower proactive management of customer relationships

• Accessible property history, including won and lost bids, current projects, and last touch

• Required account owners to improve customer service

Landscape CRM software is more than just customer and property data. It backs management tools with a centralized database. Anyone in the office can access the entire history of a property or a customer. 

This improved operational visibility builds client loyalty by ensuring anyone–not just the account owner–can provide prompt, accurate answers about scheduling, estimates, invoicing, and more.

When considering the cost of landscape management software, take into account the benefits it provides for your organization. Aspire’s platform is customized to the landscaping industry and built to drive revenue growth that enables organizations to scale. 

There are two Aspire plans:

• Growth: A special program that provides growing landscape companies with annual revenue between $1 million and $3 million with access to the Aspire business management platform.

• Corporate: For landscaping companies with $3 to $15 million in annual revenue looking for the tools to scale their business into new and larger markets.

• Enterprise: For landscaping companies with over $15 million in annual revenue looking for greater reporting capabilities from their business management software.

We offer Crew Control for mid-sized and small businesses that don’t need the extensive functionality of Aspire but are interested in streamlining and optimizing operations. 

When choosing a CRM software solution for your landscaping company, consider its ability to blend with the existing structures of your organization.

Aspire’s integrations and add-ons allow customers to do more in less time. The software platform works seamlessly with:

• Accounting software such as Quickbooks and Acumatica

• GPS tracking and dashcam functionality with FleetSharp and Azuga’s integrated telematics

• Integrated takeoffs using aerial imagery for

   property measurements

• A mobile app for tracking labor hours from the field

These are just a few features Aspire provides its customers to operate at the forefront of their market.

Customer relationship management is just part of the module-driven Aspire platform. It integrates the CRM with every aspect of a landscaping contract, from the initial estimate to job management and invoice.  Features include:

• Customer portal

• Management dashboards and customizable reporting

• Estimate templates

• Drag-and-drop job scheduling

• Email and paper invoicing templates

• Mobile labor time tracking

Because our customers enter and manage all their information in a single platform, they gain greater visibility into profitability and job costing for everything from lawn care to hardscape construction .Empowered by detailed financial reporting, our customers are able to operate responsively to safeguard their profits.

Learning new workflows is a daunting aspect of business management software. That’s why Aspire is a lifelong partner dedicated to customer success. We provide

• Dedicated team member for implementation

• Lifelong AspireCare for troubleshooting and ongoing training

• Comprehensive additional resources

• Webinars and video tutorials

Our team offers user-friendly skills training so customers can navigate the platform confidently. We’re also committed to providing resources to our customers for applying best practices to their existing processes.

In terms of delivering ongoing value, Aspire landscaping business software enables customers to grow their business up to three times faster than the industry average.

Aspire remains a green industry favorite because it’s customized to how landscapers work. 

The pricing structure reflects customers’ yearly revenue instead the number of users or feature access. Every company, regardless of size, gets the same powerful end-to-end functionality for an unlimited number of users in the office and the field.

Yes. Aspire understands landscapers have customers and their properties. Customers can have multiple properties they need to be serviced, mainly when you work with:

• Commercial accounts

• Landlords

• HOAs

In these verticals, there can often be redundancies and miscommunication.

Aspire and Crew Control platform features meet landscapers’ unique needs. The duplicate record function ensures team members don’t create multiple files for the same property or customer, preventing confusion and improving efficiency. 

The list feature allows users to manage their customer accounts based on location, including estimates and invoices.

Yes. Your sales pipeline drives your ability to scale and controls future growth. 

Accessing a holistic view of current profitability, margins, and pipeline within a single platform gives landscapers unparalleled visibility and insight into their existing operations to plan for the future. 

Aspire allows users to report on their pipeline from the CRM by status, rep, or both. Closely monitoring granular data gives you the insights you need to increase sales.

Yes. Aspire provides users with the tools to standardize and streamline workflows, including three-way communication with customers, managers, and crew members. 

The CRM was designed with capabilities that enable landscapers to improve customer experiences and build the brand loyalty they need to fuel ongoing growth. 

Instead of bouncing between email, text messages, and phone calls to share information about a property, contract, or customer, drive all communication through the Aspire platform to ensure it’s entered into the CRM history.