Right off the bat, Gordon’s team aligned around shared goals by utilizing Aspire's metrics reporting. “Rather than one person keeping score, now everyone was able to monitor their own performance as well as the performance of the company. The visibility was key to getting buy-in on a shared goal,” explained Gordon. As the company grew exponentially, Gordon introduced a culture of score-keeping to every new hire, continuing to place a high priority on tracking success—and sharing goals—across all functions.
Along the way, Gordon discovered several opportunities for cost savings through the Aspire platform. By more accurately monitoring materials, tracking hours and assessing jobs completed, Signature Landscape was able to generate more precise estimates for its clients. In turn, this helped the company improve margins and refine budgetary forecasts.
In one instance, tracking overtime across all tickets revealed $15,000 a week in cost savings. “It’s easy to think about how many new trucks you could buy with the money you’re saving,” said Gordon.
One of the primary reasons Gordon originally wanted to switch platforms was that he was frustrated with the inaccuracy of financial reports.
“Our QuickBooks financials never matched what the platform was telling me with the old system. And when you’re relying on the platform to generate financial reports, that’s not very inspiring,” said Gordon. He says Aspire is noticeably more accurate in its reporting, which instills in him a sense of confidence, knowing he can make more informed decisions.
Finally, Gordon appreciates the platform’s ease of use. “Aspire runs noticeably faster than the competitors. The dashboard features are rich and the user experience is more fluid, with everything hyperlinked properly in one intuitive place.”