At the time of implementation, Landscape Workshop was struggling to stay on top of billing. Aspire helped them streamline and improve their billing processes for standard contract work, enhancement projects and irrigation T&M work. Today, they miss fewer billings and the office team spends less time tracking down errors.
Additionally, Aspire's ability to integrate with Landscape Workshop’s existing accounting system and payroll system (ADP) using APIs was critical in reducing duplicative work. These efficiencies allowed the company to instead to focus on other functions of the business.
Account managers discovered immediate benefits from being able to access real-time metrics on Aspire's dashboard. For the first time, they could manage labor, job margins, and route efficiencies in one easy-to-use system. These insights helped them to understand their profitability and job costs in detail and also align their performance with the company’s goals—a real win. This helped generate an overall increase in net profits.
As for those front-line employees who were incentivized on enhancement commission, Aspire enabled them to track sales and proposals every step of the way. They were better organized, better equipped to communicate and upsell to customers, and more aware of their performance metrics. Not only did this boost morale—it also boosted enhancement sales.
“The Aspire platform has changed the way we do business,” says Rudder. “It has helped us save on headcount while helping our guys in the field be more effective. We’re more transparent across the company and also with our customers.”