<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2761934394035802&amp;ev=PageView&amp;noscript=1">
Skip to content

Aspire Landscape business management software:

Customer Relationship Management (CRM)

CRM 03.2

Manage each opportunity and every relationship to close more sales.

Understand exactly what’s in your pipeline, monitor customer relationships, and manage revenue-generating activities with Aspire Landscape’s integrated CRM functionality.

Get visibility into the opportunities in your sales pipeline.

Easily see what’s in your pipeline so you can better manage sales activities to make the most of every opportunity and win more deals.

Learn more

Gain a 360° view of your customers and renewals.

Monitor your accounts and properties so you can proactively manage customer relationships and contract renewals.

Learn more

Keep your projects on track and your customers happy.

Effectively manage complex projects and stay on top of related tasks to ensure customer satisfaction and retention.

Learn more

Pipeline visibility.

With Aspire Landscape, it’s easy to see and manage the opportunities in your pipeline. To start, the platform allows you to seamlessly bulk-enter contacts and/or properties. Once uploaded, you can easily add custom fields and/or tags to denote specific details about an opportunity or a property for quick categorization, filtering, and reporting while prospecting—and beyond. Even better, custom tags added to an opportunity or a property can help simplify the grouping and management of your customer properties once contracts are won.

During the sales process, the system’s filterable statuses provide quick, visual insight into where you stand with the jobs you’re bidding, proposals you’ve delivered, and projects you’ve won. Your sales manager can then view the properties and opportunities via Aspire Landscape’s sales pipeline reporting—by status, by rep, or both—to monitor rep activity and ensure progress is made toward winning sales. With clear insight into the dollars in your pipeline, you can have confidence in the accuracy of your forecasts.

CRM 01.1
CRM 02.1

Customer satisfaction.

Aspire Landscape’s CRM functionality greatly simplifies customer relationship management by providing visibility into each property and all related activities and emails. Customer issues are never fun—but with Aspire Landscape, you can ensure proper handling and follow-up. The platform provides streamlined, three-way communication between management and your customers or crews, right from within your Aspire Customer Portal.

With the real-time insight Aspire Landscape provides into your customer data—client budgets, past proposals, and projects forecasted and won—you can easily identify upsell opportunities and manage the activities required to win the work. And when renewal time comes around, Aspire Landscape’s built-in renewal planner helps you manage the process with ease. The platform's property wizard and P&L by property reports help you quickly determine the profitability of your accounts so you can focus on the contracts you want to renew. Better yet, Aspire Landscape allows you to easily bulk-renew contracts in the system so they are ready to ‘win’ as soon as renewal is confirmed.

Project management.

With Aspire Landscape, you have all the tools needed to manage even the most complex design/build projects. The system allows you to tie appointments, tasks, issues, and milestones to the related opportunity as well as the individual work ticket to help you ensure nothing is overlooked. The platform helps you stay on top of project-related communication as well: the platform's Customer Portal allows you to easily connect with your clients while Aspire Landscape's Crew Mobile app keeps you in touch with your crews and even your subs, if desired.

The Job Dashboard in Aspire Landscape brings key information about each project together in one place to keep you organized and informed. With real-time insight into details like actual vs. estimated costs, you can quickly see and understand whether the job is on budget and proactively adjust course if needed. No need to wait until month's end—with Aspire Landscape, you know right away.

CRM 03.3
 

The Aspire Landscape platform:

Providing the end-to-end functionality you need to gain full visibility into your landscaping business, make better decisions, and ultimately increase your profits.

Request demo

We believe Aspire Landscape will help your landscaping company grow and thrive.

Grow faster, increase profit margins, and improve processes with an end-to-end landscape business management platform, built to power remarkable companies.

Find out if Aspire Landscape is right for you.

Talk to us

Aspire by the numbers:

Trusted by more than

0

users

Utilized in over

0

locations

Used to manage nearly

$ 0 B

in landscape-industry revenue

CRM

Can a sales manager review individual sales members and tasks?

Yes. Aspire Landscape's integration with Outlook and Google enables sales managers to view the individual tasks that sales members have lined up.

Is it possible to customize dash reports and dashboards for the selling process?

Yes, Aspire Landscape provides reporting at multiple levels that include sales KPIs, account manager KPIs, pipeline lists, and pivot tables, as well as role-specific dashboard reports.

Does the system enable users to track the profitability of each job versus the total customer level?

Aspire Landscape allows for job costing and profit tracking at the job level, the customer level, the property level, etc.

What email servers sync with Aspire Landscape?

Outlook and Gmail both sync with Aspire Landscape.

How does Aspire Landscape integrate email tracking with Outlook and Gmail?

The best practice we recommend is sending emails from Aspire Landscape. Those emails then go out through the respective servers, leaving a record in both systems. Incoming emails from either Google or Outlook are dropped into an Aspire Landscape folder to be recorded and documented with the respective contact and property.

Does Aspire Landscape support electronic signatures for proposals and contracts?

Aspire Landscape allows customers to electronically sign proposals and contracts through the Aspire Landscape customer portal.

How many different "tasks" can we set up within a given job? Can different employees be assigned to different tasks from one crew leader?

Aspire Landscape will support any level of task granularity. That information is provided to the crews for unique assignment to crew or crew leaders.

Can photos be taken of the property before and after we leave the property in order to clock in and clock out?

Yes. Services can be assigned in Aspire Landscape with the requirement of recording information either via photos or forms at clock out.

Does Aspire Landscape's mobile app work in the background? We legally can't track our employees after working hours and since it's GPS enabled, that's a concern.

Aspire Landscape's mobile tracking of employees commences with the sign-in process, which is initiated with a pin number and linked directly to payroll. Only those activities are tracked.

Is reporting on job status updates available for time, materials, equipment used, etc.?

Reporting on crew time, materials, and equipment usage happens in real-time. This data is used for job costing and feeds payroll for accurate reporting.

Can crew members clock in and out at different times, for various portions of a job?

Yes. Aspire Landscape provides complete flexibility for tracking crews and jobs, simultaneously in sequence.

Can clock time be flagged if an employee exceeded a certain number of total hours in one day?

Aspire Landscape provides payroll and clock time reporting that through the use of dashboards can provide alerts in real-time for specific rules set up on the schedule board.

Does the client information come directly from the CRM, without needing to type that information in again?

Aspire Landscape is a single, integrated database management system. This means customer property contact information is entered one time and is available in all parts of the system.

Are there limits on how many properties we can add to the system?

There are no limits to the number of customers or contact properties that can be added to Aspire Landscape.

How do estimating templates work?

Templates are set up by division. There are no limits to the number of templates by division. Typically, there will be anywhere from four to 15 templates in any division.

Does Aspire Landscape support sales planning?

The system provides a unique scorecard and KPI budgeting to set goals and monitor actuals. This is flexible by rep, by branch, and by division.

Where can I find more information about the customer portal within Aspire Landscape?

FAQs related specifically to Aspire Landscape's customer portal can be found here