Webinar Series: The $100,000 Account Manager – Maybe It’s Time?

One of the most important keys to success in the commercial maintenance business is effective Account Management. Your Account Manager is the face of your company and holds the key to customer loyalty, satisfaction and believe it or not profitability. Unfortunately, top notch Account Managers are hard to find and retain and Account Manager turnover is extremely expensive. So, what’s the answer? Well its simple, it’s just not easy. During this webinar, Ken Thomas and Kevin Kehoe will explore the economics of account management and address the keys to success in solving this pressing challenge.

Participants will walk away with a better understanding of:

  • The Role of The Executive Account Manager
  • The Cost of Account Management Turnover
  • How to Attract and Retain Qualified Account Managers
  • The Economics of High-Performance Account Management
  • Creating a Culture Conducive to Executive Account Management.

Join industry veterans Ken Thomas and Kevin Kehoe (sixty plus years as owners and consultants) as they discuss new benchmarks for the Account Manager position. The game is changing and the old rules don’t work anymore. Join to learn about the new rules and metrics.

Ken Thomas

Co-Founder, Envisor Consulting

  • Ken started his first business, Landscape Techniques, fresh out of college with $1,000 and a pickup truck. He grew the company to $5million before selling to TruGreen/LandCare in 1998.
  • Ken purchased Scapes Group Landscape which grew to $17million and was ranked as one of the top 100 landscape companies in America. Scapes was acquired by ValleyCrest Landscape in 2007. Ken spent 3 years in leadership at ValleyCrest Landscape Maintenance as the Commercial Sales Leader for the SE United States.
  • During his 30+-year career, Ken has learned the best practices and systems of thriving landscape operations.

“It’s not enough to be a great landscaper. The key to success in this industry is to become a great landscape businessman or women.”

Ben Gandy

Co-Founder, Envisor Consulting

  • Ben has developed operating systems and implemented key strategies that have propelled several businesses to profitability, market leadership, and successful transitions including Scapes Landscape, one of the top 100 companies in the US.
  • Ben’s lean production expertise is unparalleled, having spent several years working with the nation’s largest landscape provider deploying their lean initiatives on a national level. He has been to virtually every landscape market in the US implementing lean on a cultural and practical level.
  • With a passion for operations, systems based management strategies, and lean thinking, Ben is positioned to guide others in pursuit of their vision.

“Anyone can make things more complicated, real genius is in making things simple. Complex solutions are hard to communicate, implement or sustain. Only simple solutions work.”

Kevin Kehoe

Managing Partner, The Aspire Software Company

  • Before launching The Aspire Software Company, he was a nationally recognized consultant for more than 35 years including 26 years in the landscape industry with Three Point Group (with partners Frank Ross and Jeff Harkness).  

  • He provided practical solutions, systems and advice to over 250 landscape contractors in the areas of sales management, financial management, budgeting, pricing and merger and acquisition – all with the goal of growth and profitability.  He was known for his sales system and his benchmarking expertise. Most importantly, along the way Kevin made friends with many of his clients.

  • He is a graduate of SUNY Stony Brook, Southern Methodist University, and The Thunderbird School of Management…  yeah, way too many degrees.  He is a husband and father.  He is a cancer survivor and currently in treatment.  He loves to motorcycle (used to race before a bad crash), golf and surf.  His goal is to build Aspire into the best software business in the industry.

    Register for Webinar Here

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